Are you facing an indeterminate zone of practice?
This can be met by "reflection-in-action" and professional artistry
The approach was developed by Donald Schön in "The Crisis of Professional Knowledge":
Many practitioners, locked into a view of themselves as technical experts, find little in the world of practice to occasion reflection. For them, uncertainty is a threat; its admission, a sign of weakness. They have become proficient at techniques of selective inattention, the use of junk categories to dismiss anomalous data, procrustean treatment of troublesome situations, all aimed at preserving the constancy of their knowing-in-action. ... Nevertheless, in a world where professionalism is still mainly identified with technical expertise, even such practitioners [who do reflect-in-action] may feel profoundly uneasy because they cannot describe what they know how to do, cannot justify it as a legitimate form of professional knowledge, cannot increase its scope or depth or quality, and cannot with confidence help others to learn it. For all of these reasons, the study of professional artistry is of critical importance.
Why reflection, action, artistry?
- learn how to learn
- learn how to see and hear
- learn how to talk and listen
- to get the best out of (even IRC!) interactions, it's good to think again about whether we really know how to talk and hear!
- learn how to think
- learn how to be well, together
- ...in indeterminate zones